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Why Some Of India’s Biggest Brands Were Built Without Advertising

Meghana2 min read
Halftone collage of three megaphones stacked and overlapping, for brands built without advertising

Several of India’s strongest consumer brands were built without advertising, which is awkward for an industry built on the proposition that advertising builds brands that several of India’s strongest consumer brands were built with almost none of it.

The examples are not obscure. Categories from broking to eyewear to software services contain Indian businesses that reached category leadership while spending a fraction of what their competitors did on media, and in some cases nothing at all.

What brands built without advertising spent on instead

Three things, consistently. A product cheaper or better in a way that could be stated in one sentence. Free education or content that earned trust before any purchase. And a referral mechanism that made recommending it easy.

None of that is cheap. It is a reallocation rather than a saving, and the total investment is often comparable. The difference is that the spend builds an asset the company owns rather than renting attention it does not.

The condition that makes it possible

Patience, which is usually a function of the capital structure. Every one of these businesses could grow slowly because nobody was contractually requiring them to grow fast.

A venture-funded competitor with a growth target cannot make this choice, because the only lever that moves a number on a schedule is paid acquisition. The strategy is not unavailable to them; the timeline is.

Whether a brand advertises is decided by its balance sheet far more often than by its marketing department.

Where the model does not transfer

Categories bought rarely and without research. Nobody reads a comparison guide before buying a soft drink, and no amount of free education creates demand for something a person selects in three seconds at a counter.

It also fails where the product cannot be meaningfully differentiated. If your advantage cannot be stated in a sentence, word of mouth has nothing to carry, and advertising is doing the necessary job of creating a distinction the product does not supply.

What the industry should take from it

Not that advertising is optional. That a large proportion of advertising exists to compensate for something else: a product that is not different enough, a distribution disadvantage, or a growth expectation the business cannot meet organically.

Naming which of those a given campaign is really solving would improve a lot of briefs, and it is the least popular question anyone can ask in a marketing meeting.

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