Kumar Gaurav Singh Is Black Rock's Corporate HR Head
Black Rock Hotels and Resorts has appointed Kumar Gaurav Singh as corporate HR head, based at the group's corporate office in Jaipur, as it builds the organisational capacity to support a growing portfolio.
- Role: corporate HR head, Black Rock Hotels and Resorts
- Based: Jaipur
- Experience: more than 19 years in hospitality
- Covering: HR operations, talent management, employee engagement, learning and development, performance management, compliance and employee relations
- Previously across: semi-government organisations, multinational companies, and brands including TGB, ITC Hotels and Marriott International
What Kumar Gaurav Singh Will Run
The brief covers the group's HR function across both corporate and property teams, strengthening recruitment, talent development, performance management, employee engagement and HR systems.
The last item is the one that usually decides whether the rest works. A hotel group adding properties discovers quickly that practices which ran informally at three hotels do not survive at ten, and that the gap shows up as inconsistent service long before it shows up in an HR report.
Why A Growing Portfolio Needs This Hire First
Hospitality is among the most staffing-intensive businesses there is, and the constraint on opening a new hotel is rarely the building. It is having enough trained people ready on the day the doors open, and a system that can repeat that at the next property.
Experience spanning semi-government organisations, multinationals and established hotel brands is relevant here for an unglamorous reason: those three worlds have very different compliance and documentation expectations, and a group scaling across formats has to satisfy all of them.
What Was Said
Anshul Bhargava, founder of Black Rock Hotels and Resorts, said that as the portfolio grows, building strong teams and systems across the hotels becomes increasingly important, and that Singh's experience with established hospitality organisations and understanding of hotel operations would help strengthen people practices while creating opportunities for employees to grow.
Singh described hospitality as fundamentally a people-led business, with the focus on strengthening the systems, talent and culture to support growth in an environment centred on development, accountability and engagement. More appointments.